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Terms & Conditions

 

1 Formation of contract

1.1 The contract is formed between you and Petersons at April Point (referred to as "we" or "us") for the provision of short term holiday rental of cottages. We reserve the right to refuse a booking prior to issuing a booking confirmation. No employee or representative of us has the authority to vary these terms and conditions.

2 Description of cottages

2.1 We aim to ensure that the information provided in the web site is accurate; however, there may be small differences between the actual property and its description.

2.2 Where, due to unforeseen circumstances the property in question becomes unavailable, we reserve the right to provide an alternative property of similar standard and in the same locality, if available.

3 Price

3.1 We reserve the right to increase or decrease the prices shown in the price list at any time. However, the price on the booking confirmation form will not be increased unless the booking is amended.

4 Payments

4.1 For any cottages booked more than two calendar months prior to the start of the rental period you shall pay a deposit of one half of the total price when booking. You must then pay the remaining payment at least two calendar months prior to the start of the rental period.

4.2 For any cottages booked less than two calendar months prior to the start of the rental period you must pay the full price when booking.

4.3 In the event of late payment, we reserve the right to cancel the booking, in which case the provisions of Condition 6 will apply.

5 Your obligations

5.1 You must take good care of the cottage and its contents and leave them in the same condition as they were in on your arrival. You will be liable for the cost of any damages, breakages, losses and any extra cleaning or repair costs which are incurred due to your non-compliance with this condition.

5.2 Only the number of people the cottage is able to sleep as shown on the web site are allowed to stay in the cottage at any one time. The base rental is for 2 people.

5.3 You should check the web site to confirm if you are allowed to take your pet. If you are, you must keep it under control at all times and your dog must be on a lead when in communal areas. At no time must your pet be left unsupervised in your cottage.

5.4 You will be able to have access to your cottage at 4.00 pm on the first day of your rental period and you must vacate the property by 10.00 am on the last day of your rental period.

6 Cancellation

6.1 If you have to cancel your cottage you must let us know in writing within 60 days of reservation date and full refund is available. Cancellations less than 30 days before reservation date will incur a one night penalty.
 

7 Insurance

7.1 We recommend that you take out travel insurance to protect you against any losses. Any claim under the insurance must be notified to us as soon as possible in writing; however, your rights under such insurance shall not be against us, but the insurer.

8 Complaints

8.1 If you have any cause for complaint you shall bring this to the attention of the representative to allow them an opportunity to achieve a satisfactory solution. In any event you should formally register your complaint at the time. On your return from holiday you should write to us within 14 days of your return detailing your complaint. We cannot consider any complaints where you have not complied with the above conditions.

9 Rights of entry

9.1 We reserve the right to enter into the cottage at reasonable times to inspect the cottage and/or carry out any necessary repairs or maintenance.

10 Liability

10.1 We do not exclude our liability for death or personal injury caused by our negligence.

10.2 Except as stated in Clause 10.1, we shall not be liable for:
a) any loss or damage caused directly or indirectly by circumstances or events beyond our control;
b) any indirect or consequential losses;
c) any lost profit or other business losses.

10.3 Our total liability for any tangible damage to your property caused by our negligence will not exceed $10,000.

10.4 Our liability other than in respect of those detailed in Conditions 10.1 and 10.3 will be limited to the amount you paid us for the hire of the cottage.

11 Law

11.1 The contract between you and us is subject to Canadian law.

 

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